This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting www.hear4u.co.uk (our website) you are accepting and consenting to the practices described in this policy.
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit an enquiry or appointment request, leave a review and also when you purchase through our online shop. When you contact us we ask for the following information:
We ask for your name, phone number and email so that we can contact you to reply to your enquiry.
The above data is collected and stored by Paypal. Hear4u receives the following data from Paypal about you:
This information is stored in a spreadsheet in the hear4u office and is password protected. The only time we delete someone’s file from here is when an individual passes away or no longer is with company/ uncontactable.
We use your name and email to contact you in the first instance to arrange an appointment.
We hold your name and contact details (as specified above) in our spreadsheet database, which is password protected – The only time we delete someone’s file from here is when an individual passes away or no longer is with company/uncontactable. You can contact us and have your details removed from this at any time.
We display your name against your testimonial on some pages of our website.
We use the information about you and the sale to ship the product(s) you purchased to you.
You have the right to ensure that your personal data is being processed lawfully. Your access right can be exercised in accordance with data protection laws and regulations. Any access request must be made by emailing firstname.lastname@example.org. We will provide your personal data to you within the statutory time frames. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (https://ico.org.uk/).